When I told my friends in 2014 that I had a job in social media marketing, they laughed. They couldn’t understand social media being used as a resource for business. However, Facebook, Twitter, LinkedIn, Instagram, and Yelp are the #1 sites for business research. For example, when a couple cannot chose where to go for dinner they visit #fresnofood on Instagram for a new foodie spot. Or when a family puts in a new in-ground pool in their backyard they will scour the Internet for any source of positive experience working with a new contractor.